At Henver, we are committed to delivering your fashion essentials quickly, safely, and hassle-free. Please review our shipping and return guidelines below.
Shipping Policy
Free Delivery
We offer free shipping on all orders across India with no minimum purchase requirement.
Order Processing
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Orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
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Metro Cities: 3–5 Business Days
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Other Cities & Towns: 5–7 Business Days
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Remote Locations: 7–10 Business Days
Delivery timelines may vary during peak sale periods, festivals, or due to unforeseen courier delays.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your shipment status.
Return & Exchange Policy
Easy 2 Days Returns
We offer easy returns and exchanges within 7 days of delivery.
Return Eligibility
To be eligible for a return:
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Product must be unused, unwashed, and in original condition.
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Original tags, packaging, and accessories must be intact.
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Product should not show signs of wear, damage, or alteration.
Non-Returnable Items
The following items cannot be returned:
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Products purchased during clearance or final sale.
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Innerwear, socks, or personal-use items (if applicable).
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Damaged products caused after delivery.
Refund Process
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Once the returned product passes quality inspection, the refund will be initiated.
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Refunds are processed within 5–7 business days to the original payment method.
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For Cash on Delivery orders, refunds may be processed via bank transfer or store credit.
Exchange Policy
Need a different size? We offer hassle-free exchanges subject to product availability.
Secure Payments
Shop confidently with Henver using our secure payment gateways. We support:
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UPI
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Credit Cards
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Debit Cards
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Net Banking
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Wallets
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Cash on Delivery (where available)
All transactions are protected with industry-standard security measures.
Customer Support
Support Hours: Monday to Saturday, 10:00 AM – 9:00 PM
For any shipping, return, exchange, or order-related queries, please contact our customer support team.
Service Highlights
Free Delivery – Free shipping on all orders
Customer Support – Mon–Sat, 10 AM to 9 PM
Easy Returns – 2 Days hassle-free returns & exchanges
Secure Payments – Safe checkout with trusted payment gateways